Lulu Card Expired? How to Retrieve Your Remaining Balance

What Happens When Your Lulu Card Expires?

When a Lulu prepaid or salarycard reaches its expiry date, it can’t be used for transactions, ATM withdrawals, or online purchases. However, the funds in your account remain secure and can be retrieved through the methods below.



How to Retrieve the Remaining Balance on an Expired Lulu Card

1. Contact Lulu Exchange Customer Support

The easiest way to retrieve your balance is by reaching out to Lulu Exchange customer support. Here’s what you need to do:

  • Call the Lulu Exchange helpline or visit the nearest Lulu Exchange branch.
  • Provide your expired card details, Emirates ID (for UAE residents), and registered mobile number.
  • Request a balance transfer to a new Lulu card or a refund.

📞 Lulu Exchange Customer Support Contact:
👉 UAE Customers: https://www.luluexchange.com/contact-us/
👉
International Customers: https://www.luluexchange.com/

💡 Tip: If you have linked your Lulu card to online banking, check if your balance is still displayed before contacting support.

2. Apply for a Replacement Lulu Card

Lulu Exchange allows users to replace expired prepaid and salary cards while transferring the remaining balance. Here’s how to do it:

  • Visit a Lulu Exchange branch with your Emirates ID and expired card.
  • Request a new prepaid or salary card.
  • The balance from your expired card will be automatically transferred to the new card.

🔗 Find the nearest Lulu Exchange branch:
👉 Branch Locator: https://www.luluexchange.com/branches/

This method is quick and ensures you continue using your card without any disruptions.


Also Check Out: How to Withdraw Cash Using LuLu ATM


3. Withdraw Your Balance in Cash

If you don’t want a replacement card, you can withdraw your remaining balance in cash at a Lulu Exchange branch:

  • Bring your expired card and a valid Emirates ID to the branch.
  • Request a cash withdrawal for the available balance.
  • The Lulu staff will verify your details and process your withdrawal.

💡 Note: Some Lulu Exchange branches may require prior appointment bookings for balance withdrawals.

4. Transfer Funds to a Bank Account

For those who prefer direct deposits, Lulu Exchange allows users to transfer their balance to a bank account:

  • Visit a Lulu Exchange branch and provide your bank account details.
  • Request a fund transfer from your expired card to your bank account.
  • Once processed, the balance will be credited to your bank account within a few working days.

💡 Tip: Bank transfers may come with service fees, so always check before proceeding.

How to Prevent Expiry Issues in the Future?

  • Check your card’s expiry date regularly and renew it before it becomes inactive.
  • Set reminders to request a replacement card at least a month before expiry.
  • Keep track of your transactions to avoid last-minute issues.

Final Thoughts

If your Lulu card has expired, don’t worry—you can still retrieve your remaining balance by following the right recovery process. Whether you choose to get a replacement card, withdraw cash, or transfer funds to a bank account, your money remains safe and accessible.

👉 For further information on Lulu bank balance check, you can check out this guide.

This guide explains how to check your Lulu card balance using different methods, helping you manage your finances with ease.

 Also Check Out: How to Transfer Money from Lulu Prepaid Card to Bank Account

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